Accessibility

Step-free routes, accessible toilets, viewing areas, PA/Carer tickets and Blue Badge parking. Tell us what you need: festivalsupport@imaginehalo.com

We use any access information only to arrange support, store it securely, and delete it after the event.

  • Step-free routes between entrances, stages, toilets and key facilities.
  • Ground is mostly level grass (can be soft after heavy rain).
  • Pre-booked Blue Badge bays near entrance gate (closest practical access to the arena).
  • Email festivalsupport@imaginehalo.com
    with your order no. + Badge details to reserve; we’ll confirm location and route.

  • Dedicated Accessible/Assisted Entry lane at entrance gate.

  • You’ll receive an Accessibility wristband for viewing areas and facilities.

Accessible Viewing Areas at the Main Stage. Capacity-managed with space for one companion. Please use considerately so everyone gets time during busy sets.

  • We offer one free PA/Companion ticket per eligible attendee.

Email festivalsupport@imaginehalo.com with:

  • your order number
  • name + contact
  • brief access requirements
  • one of: Access Card (+1/+2), PIP/DLA/ESA letter, Blue Badge + photo ID, or a GP/OT letter.

Please apply at least 7 days before the event so we can set everything up.

The station ↔ site shuttle offers assisted boarding. If you need a ramp or extra time, check in at the Shuttle Zone or email us in advance.

Essential medication is welcome on site (please keep in original packaging or with prescription label). A limited medical fridge is available at the Medical/Welfare tent for items that must be kept cold – please email festivalsupport@imaginehalo.com in advance so we can make arrangements. Sharps are permitted; disposal available at Medical/Welfare.

Recognised assistance dogs are welcome. Water bowls available at welfare; let us know if you need a quiet space.

  • Some performances may include strobe/pyro; we’ll signpost where possible.
  • Earplugs available from welfare.
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