FAQs

A one-day music festival on 4 July 2026 at Trinity Park, Ipswich.

Gates 11:00 · Last entry 18:00 · Curfew 23:00

No – Halo is a day festival only.

Yes. E-tickets on your phone and printed A4 tickets are both accepted. Have your barcode ready to scan (phone brightness up / clean printout).

No re-entry, except for medical/welfare reasons at staff discretion.

Bars operate Challenge 25. Accepted ID: passport, driving licence, PASS card.

Under-16s must be accompanied by a responsible adult (18+) at all times.

16–17-year-olds must enter the event with a responsible adult aged 21+, but may remain inside the event unaccompanied.

Yes. A dedicated return shuttle service will operate between Ipswich Train Station and Trinity Park. Shuttle tickets cost £5 return and must be pre-booked via our ticketing platform. Timetable details will be confirmed closer to the event.

Yes – use the signed Drop-off/Pick-up Zone signposted. Please don’t stop on surrounding roads.

Yes – pre-book only. Full details are on the Travel page.

You can arrive by bike, but no bikes are allowed inside the arena and there’s no dedicated bike parking on site. If you lock a bike off-site it’s at your own risk.

  • Yes – step-free routes, Accessible Viewing Areas, accessible toilets, and pre-booked Blue Badge parking.

Yes – one free PA/Companion ticket per eligible attendee. Email festivalsupport@imaginehalo.com
(ideally 7+ days before the event).

Yes – staff can assist with boarding on the shuttle. Ask at the Shuttle Zone or email us in advance at festivalsupport@imaginehalo.com

Yes – a limited medical fridge is available at Medical/Welfare. Email us in advance to reserve space.

Yes – assistance dogs are welcome. We can provide water bowls.

Go to Medical/Welfare, or speak to any steward. We’re here to help, not judge.

Yes – free water refill stations across site (bring an empty reusable bottle). You may also bring one sealed 500 ml water on entry.

Use the Free Wi-Fi Zone near the Info/Welfare point to message friends, check travel or contact support.

Zero tolerance to harassment, hate, violence or threatening behaviour. Report concerns to any steward, bar staff member, Welfare or Medical team.

Illegal drugs and nitrous oxide are not permitted. Possession, use or supply will result in ejection and involve the police. Amnesty bins are at all entrances – use them on arrival, no questions asked.
Spiking is a serious crime. If you or a friend feel unwell, disoriented or unsafe, go to Medical/Welfare or tell any steward/bar staff immediately. Support is available at Welfare.

The Rain Clause is our way of giving back if the weather turns. We measure rainfall on site from gates-open to close. If thresholds are reached, everyone who attended (ticket scanned at entry) gets a discount on next year’s festival:

  • >1.0 mm = 10%
  • >2.5 mm = 20%
  • >5.0 mm = 50%

We’ll publish the final total after the event and email eligible attendees their code.

Small day bags only – A4 maximum (30 × 20 × 10 cm). All bags are searched.

A wide choice of vendors is on site. No alcohol from outside may be brought in. If you have medical or dietary needs, email festivalsupport@imaginehalo.com

Glass, BBQs/stoves, flares/smoke, fireworks, illegal substances, nitrous oxide, weapons, drones, professional A/V, long/pointed umbrellas, flags on poles. (Full list in Terms & Conditions.)

Phones and small personal cameras are fine. Professional cameras/long lenses and audio/video recording gear are not permitted.

Yes – cards and phone pay are accepted site-wide. No ATMs on site.

Yes – standard and accessible toilets are located throughout the site (see event map).

Some performances may include strobe lighting or pyro. Notices will be signposted where possible. Earplugs available from Welfare.

During the event: go to Welfare. After the event: email festivalsupport@imaginehalo.com

Here on the website and on our socials. Times and details may change; check back before you travel.

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